MISSION STATEMENT: Our mission is to meet the needs & expectations of our clients through providing an exceptional, industry leading servicing experience. Our focus is on establishing a personal, long term relationship with each and every one of our clients. Our Philosophy is to continually improve to offer better and better service.
1982 “A dream is Born” – After 7 years of working as a licensed mechanic Roy Hinbest purchased a small industrial building north of Orangeville and began the daunting task of operating his own automotive repair facility. Roy’s Service Centre is born. With 2 repair bays and gas pumps out front, Roy worked day and night to keep the business up and running. Through providing quality, honest service Roy’s Service Centre’s clientele began to grow quickly.
1996 “Re-focusing” – As Roy’s neared their 15th anniversary they decided to shift their focus 100% to repair service. The gas pumps were removed.
1997 “Family Values” – As Roy’s family began to grow and his 4 sons aged, he began to involve them in his business. By introducing them to a working life he taught them the same morals and values that have kept his business so successful. His sons began to realize the true meaning of hard work. Through it all Roy never stopped preaching the value of education and focused his sons on making academic achievements as they grew.
(left to right: Andrew, Michael, Stephen, Irene, Roy, Robert & wife Kailynn)
2003 “Expansion” – In order to continue growth and meet the growing consumer demand Roy made the decision to expand Roy’s Service Centre. A 2700 square foot, 6 service bay state of the art expansion was constructed. The expansion grew Roy’s Service Centre to a 9 bay facility and became one of the largest independent vehicle repair operations in Dufferin county.
2005 “Hinbest Racing is Unveiled”
Roy and his sons began racing dragsters in Cayuga Ontario. Starting with a 12 second quarter mile, 1991 Chev S10, the team has now grown to two dragsters, a 6 second, 220 MPH car and an 8 second 180MPH car.
2007 “25 Years and Counting”
Roy’s Service Centre Celebrates its 25th anniversary
2009 “Awards” – Roy Hinbest & Roy’s Service Centre receives the NAPA Auto Pro leadership award. An award given to the NAPA Auto Pro which demonstrates the highest level of leadership in the industry. Also, Autopro ranked #1 in J.D. Powers 2009 client satisfaction survey.
2012 “and the beat goes on” – Roy’s Service Centre hits 30 years. March of 1982 Roy turned the key for the first time and has turned the key 7,800 times since that day. In this same year Roy and his team were once again honoured with the NAPA Auto Pro Leadership award, as well, Auto Pro once again ranked #1 in the J.D. Power Client Satisfaction survey. Cheers to 30 more!
2012 “We are the Champions” – Hinbest racing wins the Canadian Nitro Nations at TMP in Cayuga, ON. Team crew chief, Roy Hinbest, Pit Crew, Robert Hinbest and Katie Ward and Driver Mike Hinbest. A True Family Affair.
Our Customer Reviews
So far happy with there work and have been very accommodating with there time trying to find an air conditioning leak
Scott Crawford Jun 6, 2026
Excellent service: service was great.
Errol Oliver Nov 11, 2025
Found the problem right away and fixed it.
Bill Cleveland May 5, 2026
Roy's is simply the best! An all round great experience. Highly recommend!
Kevin Seymour May 5, 2026
The staff were all very kind and answered any questions I had. Offered coffee and conversation when they had time. See you in 6 months! I had a good time talking with you all!
Alexandra Watt Nov 11, 2025
Fast friendly service! Their inspection report is very detailed and is an excellent tool in keeping my car in good condition.
Sean Welsh May 5, 2025
Great work and friendly staff!!
Greg Dobson May 5, 2026
I found Roy’s to be extremely trustworthy and offer quality service.
Before I moved to this area 30 years ago, I had heard of Roy’s. I have never been disappointed nor will you👍😎👏
Most recent experience was with my older Truck. Quick and accurate trouble shooting resolved a false ‘ Engine Hot ‘ issue!
Once again my highest recommendation to the staff and management at Roy’s.❤️
Frank Flood Jan 1, 2021
Always friendly, efficient. They really care about giving good service and about their customers.
Donald Wale Nov 11, 2021
Professional.Very friendly.
Job got done.
David Colquhoun Apr 4, 2026
I was able to get an appointment right away.the problem was dionoised and part ordered but didn’t arrive in time to be installed and tested before shop closing. So had lift home and returned next morning. Pleasant drive with Jen. Thanks Joy W Dundalk
joy wells Apr 4, 2026
I just dropped in due to an error message about tire pressure that appeared on my dash. The staff were very helpful fully checking out the problem & explaining how it occurred. I was very impressed & would recommend this repair shop
Helen Foster Apr 4, 2026
Absolutely the best service I have had in many,many years, I generally do all my own work ,they went above and beyond good service, I found my service center from here on in, if you need something done? Do yourself a favor and bring it to Roy's service center, best kind of people and they really do take care of you 100% , a great many thanks to Roy's service center,,,,,,cheers
John Delaney Apr 4, 2026
Great people at Roy's. Very pleasant, knowledgea ble, friendly and providing great service. Stated what was wrong, gave recomendations and followed through with great wark at the price negotiated. Fantastic.
Frank Nagy Feb 2, 2025
The service provided was excellent and the customer service was exceptional.
Rosalind Scott Feb 2, 2026
I was beyond pleased with the service this garage gave me. The staff were very pleasant, helpful and explained everything in detail with what needed to be done to my vehicle. They even offered to loan me a car to get to my appointment. I would come back here again in the future.
Cindy Scenna Feb 2, 2026
Excellent and reliable to communicate and understand people.
Rekha Ravin Feb 2, 2026
Excellent service, a bit pricey
Sam H Feb 2, 2026
The office staff were very knowledgeable and helpful. The work done on my vehicle was excellent and was completed at less than the original quotation.
Jeffrey Lang Feb 2, 2026
Very professional and friendly staff.
Would definitely recommend
Marvil Orloff Dec 12, 2024
Great team. Great service!!
Peter Kmyta Jan 1, 2026
Very good customer service.
Elisia Fendley Oct 10, 2025
Roys service center did an excellent job,Thanks for the great service
Desmond Brown Dec 12, 2025
Professional service delivered on time and on budget, overall great experience.
Ian Bradley Amos Feb 2, 2023
Great communication with shop, did exactly what we had discussed and stayed on price quote. Right on!
Michel Apr 4, 2024
Friendly honest service. What more can you ask.
Shirley Boxem Dec 12, 2025
Excellent service excellent price...good polite staff!!! They are my go to from now on!!!🎀🥰🎁
Barb Orford May 5, 2025
Super helpful, friendly and honest.
Shirley Boxem Dec 12, 2025
Great service. They were able to see me quickly. I took the car in to another shop and had nothing but problems. This napa location was able to solve all my problems and I walked out with a smile. Highly recommended
Emerson Dec 12, 2025
Professional and Customer service exceptional
Peter Haywood Nov 11, 2025
Consistent intelligent quality service.
John Gilbank Jul 7, 2023
The service was exceptional all around. I would recommend them to others. Keep up the excellent service.
Kenneth Liburd Nov 11, 2025
Just started using them for my fleet trucks. I am impressed with their service. Fair prices and they are upfront with what needs to be done. Will definitely keep using them in the future
andrew tarrant Oct 10, 2025
Great service and the price was very fair. I do most of the work on my vehicles, but what I can't do will be going to Roys
Brent James Nov 11, 2025
Excellent customer service. Obvious they care about their clients. Very considerate and easy to talk to.
Brandon Butterworth Sep 9, 2025
Great experience - they listened to my concerns, undertook to properly diagnose the issue properly, and got me rolling again quickly. Everyone was friendly, professional, and genuinely cared about getting the job done right. Highly recommend!
2003 “Expansion” – In order to continue growth and meet the growing consumer demand Roy made the decision to expand Roy’s Service Centre. A 2700 square foot, 6 service bay state of the art expansion was constructed. The expansion grew Roy’s Service Centre to a 9 bay facility and became one of the largest independent vehicle repair operations in Dufferin county.
2009 “Awards” – Roy Hinbest & Roy’s Service Centre receives the NAPA Auto Pro leadership award. An award given to the NAPA Auto Pro which demonstrates the highest level of leadership in the industry. Also, Autopro ranked #1 in J.D. Powers 2009 client satisfaction survey.
2012 “and the beat goes on” – Roy’s Service Centre hits 30 years. March of 1982 Roy turned the key for the first time and has turned the key 7,800 times since that day. In this same year Roy and his team were once again honoured with the NAPA Auto Pro Leadership award, as well, Auto Pro once again ranked #1 in the J.D. Power Client Satisfaction survey. Cheers to 30 more!